Renault Assistance at County Garage
You’re covered!
The Renault 4+ package includes 4 years Roadside Assistance*, provided in partnership with the RAC. Renault Assistance is a vehicle-based membership, so it covers anyone driving your Renault with your permission.
*for vehicles registered from 1st February 2012
See here for a copy of the Renault Assistance Terms and Conditions
See here for ZE Vehicle Warranty and Renault Z.E. Assistance Terms and Conditions
How to call for Renault Assistance
Call 0333 202 3005* or 0800 085 8005
Before calling Renault Assistance, please make sure that you have the following details ready:
- Registration number of your vehicle
- Your name
- Your address
- A contact telephone number
- Model and colour of your vehicle
- Nature of breakdown
- Your exact location
If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to a safe place near your vehicle. If the problem resolves itself before the assistance arrives, please call and let us know.
*03 numbers are mobile friendly, charged at national call rates and included in inclusive minute plans from landlines and mobiles. Calls may be monitored and/or recorded.
| Level of Cover | Description of Cover |
Years 1 to 3 (month 0-36) |
Year 4 (month 37-48) |
| Roadside Rescue | We’ll fix your Renault at the roadside, or tow it to the nearest Renault Authorised Repairer or destination of your choice. | Included | Included |
| At Home | If your Renault won’t start, we'll attend if your car breaks down at home. You can even book a time for us to come and fix your car. | Included | Included |
| Recovery | We will take you, up to 7 passengers and your car to your chosen destination anywhere in mainland UK. | Included | Included |
| Onward Travel | We will provide a courtesy car, hotel accommodation or alternative transport for you and up to 7 passengers. | Included | Included |
| Wheel Change / Punctures # | If you don’t have a spare wheel and we can’t make a repair, we’ll install a multi-fit wheel onto your vehicle (compatible on 90% of Renaults) or take you to a Renault Approved Dealer or location of your choice within the territory.† | Included | Not Included |
| European Rescue | Includes cover across the continent, English speaking incident managers and transport back to the UK if necessary.^ | Included | Not Included |